Samsung Frame Pro: Reddit's Brutally Divided Verdict

And that's why everyone recommends an Apple TV right from the get go. You are buying it for looks, not performance.

Just like others, we use Apple TV for everything other than art. Got a 2025 frame two weeks ago and the whole experience has been butter.

I have an older frame TV. maybe the 2021. I love the aesthetics of the hardware but that is it. The software is horrible, the implementation of the art mode needs work. Smart Things is a fucking joke. I should have went with an OLED with the amount of money I spent on this TV.

Honestly removing the One Connect Box feels like a big trade-off. Yeah, cleaner setup sounds nice, but that box was one of the main reasons people liked The Frame in the first place. It made cable management so much easier.

The wired OneConnect box was THE reason I bought a Frame.

Yup, the single wire is THE defining feature for me, I have the Frame on a brick fireplace wall, so power and HDMI behind the TV is not an option.

Since I bought the TV I posted lots of comments here, trying to prevent people to waste money on that junk. Problem is the marketing and paid reviews on YT - all that is trash, none of that 'reviews' is really reviewing anything, it's just sponsored add.

As someone from the community of having a smooth running tv, can highly recommend Apple TV. A $100 box that provides the smoothest tv experience possible is worth every penny. Or if you enjoy using bloatware, and rely on the outdated processing of your tv to navigate menus and advertisements you never asked for, do as u/wando64 does.

Man, i see all these post about the frame and that's not my experience at all. It works for what I intended.

Sounds like it's defective or needs an update?

It's wild that the 2025 is more of a disappointment than the 2023.

Mine works perfectly as well. My intention was to have a tv but get rid of the black void that hangs on the wall 99% of the time. I hate looking at tvs. I wanted a beautiful piece of artwork on the wall and then be able to watch a movie or game here and there.

As far as the freezing goes with the new one - disable/uninstall the Samsung TV+ app, that should make everything run much more smoothly.

Disable Samsung TV Plus, it causes a lot of the symptoms you describe. You can't delete it, but you can disable it. Also, make sure your remote is paired to the TV in BT mode - if not, it falls back to IR mode, which can be laggy.

I just set mine up yesterday. Took me a good hour to undo EVERY setting, set up privacy controls, turn off mics (don't forget the minuscule switch hidden on the back of the TV), and set defaults for HDMI 1 instead of tizen. To say I was mildly infuriated with their defaults was an understatement.

I'm planning to buy the Frame Pro for the kitchen along with an LG OLED for our new house's TV room, All with Apple TV boxes. I saw the OP's comment in this morning's Reddit email and thought 'Geez, I wonder if anyone is planning to use it with an Apple TV box.' Now I see that EVERYBODY is planning to use Apple TV to solve the problem. I feel very relieved!

I've had a Frame for a few years now and I can confidently say it is the worst TV I've ever had. Anyone that defends Samsungs bloat-filled and sluggish OS and cloudy display is either delusional or has never seen decent, mid range TV.

We love our 2022 Frame. Never once has it been connected to the internet, and thus we've never had an issue. We download art onto a USB and import it into the TV storage. For streaming we have a Roku.

I have no experience with the 2022 TVs but my 2025 just sucks I just have an Apple TV connected to it and use that as the primary UI. Even then it still is not seamless to load things...

I have the frame pro and you can turn the brightness down to your liking. I would say the only thing is that even in a dark room, the pro can still be a bit bright in art mode.

I knew coming in that the Frame had issues. Namely: UI is terrible and image quality is sub-par. I didn't care about the image quality because I wanted it for the art display 95% of the time, and I only cared that it should be 'good enough' to watch hockey and some TV shows. From that perspective it's fine.

Mine is so slow with no extra apps or anything. Mine turns itself off and then gets in this fit of turning itself off every minute where hard resetting it doesn't even solve the issue. For such an expensive TV, you'd really think it would be an amazing product...

Basically the Alfa Romeo of electronics. Beautiful to look at, terrible to rely upon.

I also have the Frame Pro 2025. The stutters appear on all sources connected through the wireless oneconnect. (AppleTV, Nvidia Shield Pro) Only fix for me is to put the TV in game mode, then the stutters go away. Only for the TV to disable Game Mode every now and then.

The wireless box is a downgrade and I can't really see any picture quality difference between my 2025 Pro and whatever year non-pro I have. Pro is an absolute waste of money.

I have a 2022 and a 2025. The UI on the 2025 is a little better, but I still prefer to use my Apple TV 4K as the UI.

The wireless box is an option only for the Pro. The standard Frame still uses a wired connection.

The new panel is great. The Neo QLED with Mini-LED just blows the 2020 out of the water. Art looks way more realistic — colors pop, blacks are deeper. But because of this you really need crisp high quality images for your art.

I am still very happy with the older model. We have it in the kitchen and it's truly hidden away in a gallery wall setup. If you can get your hands on one of those I'd 100% do it. I still love the frame and wouldn't want a regular tv at all.

The choice to use a fat power cord instead of the thin one is baffling - makes it a complete non starter for anyone that doesn't want (or cannot - ie renters) cut into their walls. Total ballsup by Samsung.

I have ran into issues with the new Pro and have had to reset 3 of them so far. Had to move the one connect box directly behind the TV due to poor image quality when mounted in a cabinet next to the TV.

I have a 2025. It requires me to login every time it's powered on in order to use my own art in art mode. Wish I'd bought a 2024.

Honestly, The Frame is one of the best low-key 'live-ads' for the AppleTV. It's also the best anti-ad for Dumbthings. The single most horrible and useless smart-home platform.

I only use mine for art. My main tv is Samsung. I'll never again buy a Samsung to use as a tv for those reasons. The UI and forced ads ruin the experience.

#1 is just a Frame staple. You can't use the Frame without constant internet issues. Good to see this has made it to the next gen...

I got a significant boost to performance when switching off AI. Seems this is supposed to boost the user experience but has a computational overhead so has the opposite effect...

I have had my Frame Pro for a month or so, and it is incredibly laggy. It can take 5 minutes to get a streaming app to start. They need to provide an option to hardwire. I love the look, but the functionality is shockingly bad, as Reddit users warned.

Following a suggestion made in one of the many posts about the 2025 The Frame Pro, I did disable the Samsung TV app / service and AI, and that did improve performance of the UI dramatically. Much better!

Number 2 and number 3 happen to me fairly often too. I think I'm going to need to throw a wifi plug on it because it's a serious hassle unplugging it being flush mounted. Long term, this feels like a software issue that can be fixed. Hopefully they fix it with an update soon.

I have a 65 inch Frame Pro. I'm connecting an Apple TV to the wireless OneConnect, and the video stutters every few seconds. I connected the Apple TV to my old Frame (with a wired OneConnect) and it worked perfectly. It's a terrible experience and I have no idea how to fix it.

I have the 65" pro with wireless connect. Worked well until I plugged in an AppleTV. New house, so initially everything was on wifi. Immediately after connecting TV to lan cable, TV was great, but AppleTV still struggled to function. Wire connection for that, and now everything works as advertised. In short, don't use wifi.

I bought a Pro 65" recently as an open box. I read a lot of negative on this TV and, honestly, I don't get it. Seems like a lot of people expect the box to supply power to the tv wirelessly? I don't know, maybe people replacing older frames that never wired for an outlet made assumptions.

The 2025 version does not get dark enough no matter what you do. I always have art effect on. I always make both the tv and the art mode to the darkest setting. It looks like a lightbox not an artwork. Looks nothing like my two friends' who have older versions. I'm frustrated and regretting mine, got it specifically for the artmode.

I have a 75in 2025 Pro, its a fantastic TV. Picture quality is fantastic, art mode once settings are adjusted is beautiful and pretty realistic, menus and settings are snappy and quick, they do not lag at all, built in Alexa works identically to having a standalone device. Wireless one connect box has no issues I've found so far.